Comments, Concerns, Complaints & Compliments
We are committed to providing a high quality service, but we are always looking for ways to improve. If you have anything you would like to comment or compliment us on (other than day-to-day issues or general enquiries, which should be referred to the other Contacts on this page), then please email us. We will respond to your e-mail within 5 working days.
If you have a complaint or concern then please email us. We will aim to:
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Acknowledge your message within 1 working day
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Thoroughly investigate any complaints or concerns you raise, and give you an appropriate response within 5 working days
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Keep you informed if the investigation takes longer than expected
